Free Business Number✦Alice Answers 24/7✦7-Day Free Trial · 10 Calls Included✦English + Spanish — No Extra Charge✦Every Call Recorded, Transcribed + Summarized✦Hear Her Live: (272) 447-0013✦$11.99/Week After Your 7-Day Free Trial✦
Free Business Number✦Alice Answers 24/7✦7-Day Free Trial · 10 Calls Included✦English + Spanish — No Extra Charge✦Every Call Recorded, Transcribed + Summarized✦Hear Her Live: (272) 447-0013✦$11.99/Week After Your 7-Day Free Trial✦
● For Business Owners — Contractors · Realtors · Shops · Crews
A full business phone. Alice answers it.
This is a complete second-number phone — keypad, calls, texts, contacts, voicemail and full settings, all in one place with a Command Bar at the bottom: every main action is one tap, nothing buried in menus. Pick your number FREE, start your 7-day free trial — 10 calls included, and when a customer calls and you're on a job, Alice, your AI receptionist, answers — greets them, answers questions, takes the message, and sends you the summary. With the Take Over add-on, you can jump into her call live, any time. Every call is recorded for you to replay, and with the Mass Texting add-on you can broadcast one text to your whole customer list at once.
Pick a number FREE — your 7-day free trial includes 10 calls on your line, and texting is free. These screens are an interactive preview of the live product — try the claim flow below. The live Alice line itself is real and answering now at (272) 447-0013. No activation fee, ever.
📞 While he's on a job: a customer calls the business number → Alice answers → he gets the summary. Zero missed jobs.
1
Pick your number — FREE
Choose your area code and your business number. Claiming it costs $0. One login can hold multiple numbers.
2
Start your 7-day free trial
Your trial includes 10 real calls on your line — Alice answering, booking and summarizing. Texting is free too.
3
Alice answers — or you do
Alice greets callers, answers questions, takes messages and sends summaries. Want to talk live yourself? Add the Take Over tile and jump in whenever you want.
4
Then $11.99 a week
After the trial, $11.99/week covers up to 20 calls a week. Busier weeks? Add More Calls from the add-on menu — only what you need.
Watch her work
See her work — real demos, both languages.
Short vertical demos: Alice answering a live call, and the missed-call moment she exists to prevent. Then the setup walkthrough — five steps, about a minute.
📞 Call her. Right now. — Alice answers a real call, books the job, sends the summary.
English Missed call
Español Llamada en vivo
Español Llamada perdida
How to set up — five steps
Claim → save your key → connect contacts → your name & greeting → Alice answers. Your number is not live yet — it turns on at launch. Claiming today saves it for you, and the demo line is live right now.
English How to set up — 60 seconds
Español Cómo configurarlo
Interactive preview — tap around, everything works
The whole phone. Nothing hidden, nothing missing.
Tap a tile to jump straight to a feature — or use the phone itself: the Command Bar at the bottom of the phone keeps Home, Calls, Keypad, Texts, Voicemail, Contacts and Settings one tap away, exactly like the phone in your pocket. Try the keypad, answer the incoming-call demo, read a voicemail transcript, fire off a broadcast text to your list, play back a call recording, dig through Settings — it's all here to try, screen by screen.
9:41Your Business Number● FREE
Your business line
Everything important, right here. Nothing buried — the Command Bar below reaches every part of your phone in one tap.
YOUR BUSINESS NUMBER
Not claimed yet
● FREE to claim — pick yours in this preview
🎟️ On your line:7-day FREE trial at signup · 10 calls included in the trial · then $11.99/week, up to 20 calls/week · Texting is FREE
Couldn't load your account.
Already claimed your number?
Connect this device with the account key you saved when you claimed — your real number, balances and call history load right here.
✅ Connected to your account
Your real number, balances and calls are loaded from your account.
A
Alice — AI Receptionist
Standing by. When a customer calls and you can't pick up, Alice greets them, answers questions and takes the message.
Latest activity Demo preview
Your latest calls
See exactly what happens when a customer calls your number.
🤖 Alice, your receptionist
A customer just called your business number. You're on a job — Alice has it. Watch her work:
Alice on your number — your real account
Loading your number status…
Demo preview
✅ Call handled. Alice took the message and sent you this summary — see it in Summaries.
Hear something you want to handle personally? Take over mid-call — Alice steps back, stays on to take notes, and still sends the summary after.
Demo preview
📤 Alice can call out, too
Need a reminder call, a quote follow-up, or a “we're on our way” call? Alice dials out herself from your business number — and can transfer the call to you, a crew member, or another AI mid-conversation.
How Alice answers for you
Demo preview — editing here is a preview
Takes messages Name, callback number & what they need
Answers common questions Hours, service area, pricing basics you give her
Books appointments Offers your open slots & confirms by text
Texts me the summary Right after every call she handles
Alice is the Alice AI Office Hub receptionist — greeting, questions, messages & summaries on this line.
Claim your business number — FREE
Claiming is FREE and reserves a real number for your business, and starts your 7-day free trial — 10 calls included. Your number is not on yet — it is reserved for you, and it turns on at launch. No payment step, no activation fee. One account can hold multiple numbers.
Your numberReserved for you when you claim
StatusFREE TO CLAIM
Cost to claim$0 — FREE
Trial included7 days FREE · 10 calls included
Plan7-Day Free Trial — 10 calls included
Due today$0 — start free
Claim didn't go through.
No activation fee. No payment to start. Your trial runs 7 days with 10 calls included; after that it's $11.99/week for up to 20 calls a week — add-ons on the menu only if you want them, cancel anytime.
🎉 Claim received. Your account is created and your number is reserved.
Your numberYour number is being assigned
StatusPending activation
Credits balance—
Your number is reserved for you. It turns on at launch — we'll tell you as soon as Alice is answering on it.
Save your account key — this is shown only once.
This key is how this page knows your account — your numbers, your calls, your broadcasts. Anyone with this key can see and use your account, so keep it somewhere safe, like your password manager.
Couldn't verify that key.
Link your number — keep the number you have
Already have a number your customers know? Link it. No porting, no new number to hand out. You set call forwarding on your current phone — calls you can't take forward to your Alice line, and Alice answers, takes the message, and texts you the summary. Your number stays yours, and you can turn forwarding off any time.
Calls forward to your Alice line(272) 447-0013 — demo line
Dial this on your current phone*712724470013
Turn forwarding off any time — dial*73
How it works: dial the code on the phone that has your current number — your carrier switches on conditional forwarding, so your phone still rings first and only the calls you miss roll to Alice. Once you've claimed your own number, this page points the code at YOUR line instead of the demo line. Codes shown are the published Verizon, AT&T, and T-Mobile codes; on another carrier, try the code and test it — or check your carrier's conditional-forwarding code.
Test it: after dialing, call your number from a different phone and let it ring out — Alice should pick up (once your line is live).
Link didn't save.
Forwarding lives on your phone with your carrier — if you change phones or carriers, dial the code again. Saving here records the link on this device and in your Settings, so your account shows which number is linked.
Live calls
Demo preview
Demo scenario: what's happening on your business number right now.
🔴 Right now: Alice is on a call with a new customer asking about pricing.
⏺ For quality and insurance purposes, this phone call is being recorded. Callers hear this disclosure when the call connects.
One tap and you're on the call. Alice steps back, keeps taking notes, and sends the summary when you hang up.
Watch the full incoming-call screen: answer it yourself, let Alice take it — or take over from her mid-call.
Who's on the line
New customer · calling about pricing · Alice is greeting them and taking details. You'll get the summary when she hangs up — or take over and close it yourself.
Call history
Demo preview
Every call on your business number. Tap one for details, call back, or text.
Loading your calls…
Couldn't load your calls.
⏺ Call recordings
Every call on your line is recorded for you. Press play to listen back — the transcript and Alice's summary sit right beside each recording.
⏺ Call recordings
Recordings from your real calls. Recording links refresh — if one expires, reopen the call from your history.
↙ incoming · ↗ outgoing · ✕ missed. Alice's calls carry her summary — nothing falls through the cracks.
Your latest call summary
Demo preview
This lands on your phone seconds after Alice hangs up.
📋 Dan M. — New customer 2 min ago
Wanted: a quote for a job this week, asked your hours and whether you serve his town.
Alice did: answered his questions, confirmed you serve his area, took his name & callback number, and told him you'll call back today.
Callback: (272) 555-0148 · Best time: after 3 PM
Next step for you: call Dan back with the quote.
✉️ Message taken — Sarah R.
“Running 20 minutes late Thursday — still good for 10:20?” Alice confirmed the new time and updated the note.
Call on your business number
Demo preview
Customers see your business number — never your personal one. Dialing here is a preview — it doesn't place a real call.
Tap the keypad…
You dial out yourself any time — or send Alice: she calls from your business number, handles the conversation, and can transfer the call to you or another AI.
DM
(272) 555-0148
Calling from your business number
00:00 · Connected
🔀 Transfer this call
Hand the live call off without dropping it — to a person or to another AI.
Mute, speaker, hold, transfer — the full in-call experience, on the business line. ⏺ For quality and insurance purposes, this phone call is being recorded. Every call on your line is recorded, and you can replay it in Call History next to its transcript and summary. Calls count against your weekly calls; texting is always free.
Messages
Demo preview
All your business texting in one list — separate from your personal texts, always.
Customers text your business number; you reply from it. Your personal number never appears — and texting is FREE: it never touches your weekly calls.
Texting Dan M.
Demo preview
From your business number — your personal texts stay on your personal number.
Quick replies are one tap — most customer texts answer themselves.
📣 Broadcast text
One text, your whole customer list — sent from your business number, so replies land right back in your Messages. Pick who's on the list, write it once, send.
📋 US business texting requires 10DLC registration — broadcasts go live once registration is approved.
Claim your free number first
Broadcasts send from your real business number, so they need your account. Claiming is free and takes a minute.
Already claimed? Connect this device with your account key on the Home screen.
Text pack balance—
Recipients0
This broadcast uses0 texts
0 selected
No saved contacts yet — connect contacts in Contacts, or paste numbers below.
Ticked contacts fill the recipient numbers below. Pasted numbers stay as the alternative — you can mix both.
Broadcast refused.
✅ Broadcast accepted by the server.
Not enough texts — a pack is 100 texts for $5.
Replies land in Messages. Your text-pack balance updates from your account after every send.
Demo preview
5 selected
Your saved contacts
0 selected
No saved contacts yet — connect your contacts in the Contacts screen and they'll be pickable here for Broadcast. Pasted numbers in your account view stay as the alternative.
Recipients selected5
Text pack$5 per 100 texts
Pack balance100 texts
This broadcast uses5 texts
✅ Broadcast sent.Your text went out to 5 customers from your business number. Replies land in Messages.
Broadcasts run on text packs — $5 per 100 texts, buy a pack whenever you need one. Regular one-to-one texting stays free, and broadcasts go out from your registered business number (standard 10DLC registration applies).
Contacts
Your business contacts — customers, crew, suppliers. Connect your own contacts for Broadcast, search, then call or text in one tap.
Demo previewYou're viewing sample contacts
Connecting real contacts starts once you've claimed your number — paste the account key you saved at claim below, or claim free first. Until then, the samples below show exactly how Contacts and Broadcast work.
✅ Connected to your account
Your saved contacts load from your account, and new imports save back to it. If a save can't reach the server, the contacts stay on this device and are labelled — an import is never lost and a save is never faked.
Checking your saved contacts…
🔗 Connect contacts
Bring in your own contacts for Broadcast — names show on calls and texts, and your broadcast list builds itself. Nothing is read until you pick contacts or choose a file — nothing is read silently, ever.
🔒 Connect your account above (or claim your free number) to connect real contacts. The sample contacts below stay in demo until you do.
This browser can't open the phone contact picker — that's an Android Chrome feature, and it isn't available on desktop or iPhone here. Import a contacts file instead: export from Google Contacts or iPhone Contacts as a CSV or vCard (.vcf) file.
Review before saving
Duplicates by phone number are skipped. Saving goes to your account first; if that doesn't go through, the contacts stay on this device, labelled below.
Your contacts
On this device — will sync to your account.
No saved contacts yet — connect contacts above or add one manually, and they'll appear here and in the Broadcast recipient picker.
➕ Add a contact manually
New customers Alice talks to are saved here automatically — name, number, and what they called about.
Sample contacts Demo preview
Visual voicemail
Demo preview
For the rare call Alice hands to voicemail — listen, or just read it.
Dan M. · (272) 555-0148Today · 0:38
“Hey, it's Dan — following up on that quote. Friday still works on my end. Call me back after 3. Thanks!”
Sarah R. · (570) 555-0117Yesterday · 0:21
“Hi, just confirming Thursday. The gate code is in my last text if your crew needs it.”
Joe K. · Supplier · (570) 555-0192Yesterday · 0:24
“Joe here — your order ships tomorrow, tracking number's in your email. Call me if you need it sooner.”
Voicemail transcription Every voicemail, written out automatically
🤖 With Alice on the line, most callers never reach voicemail at all — she answers live.
Team lines
Demo preview
One business number, a line for everybody. Toggle who rings, transfer in one tap.
🧑🔧 You — Owner Rings first · takes transfers
👷 Crew Lead Rings on job calls
🧾 Office / Billing Rings on billing calls
🤖 Alice — AI Receptionist Answers when nobody picks up · or first, every time
How a call flows
Customer calls → Alice greets & handles it, or rings the crew → whoever's free takes it → you get the summary either way.
Privacy & spam shield
Your personal number never goes on a truck, a card, or a website again.
🔑 Your account key — how it's stored
Your account key is stored only in this browser, on this device (in the browser's local storage) — it is never put in a link, a web address, or a shared message. It's how this page loads your number, balances, call history and broadcasts.
If your key ever leaks: anyone holding it can see and use your account. Contact us and we'll have it rotated and re-issued — self-serve key rotation isn't available yet, so treat the key like a password until then. Use “Forget this device” in Settings to wipe the key from a device you no longer use.
⏺ Call recording — what callers hear
Calls on your number are recorded; callers hear this disclosure when the call starts: “For quality and insurance purposes, this phone call is being recorded.” Recordings stay with the call in your history, next to the transcript and summary.
👥 Contacts you import
Contacts are only read when you tap Connect or Import and pick them — never silently. When you're connected, imported contacts save to your account through the Second Line API, so they're there for Broadcast on any device you connect. If a save can't reach the server, they stay on this device, labelled “On this device — will sync to your account.” They're used to put names on calls and texts and to build broadcast lists — nothing else.
🛡 Hide my personal number Outbound calls show the business number only
🚫 Spam & robocall block Known spam never rings through
🌙 After-hours mode Evenings: Alice answers, you rest
🚫 Blocked. “Scam Likely” called your business number — the shield stopped it before it rang. Your personal number never saw it.
Business on the business number. Family & friends on yours. The two never mix again.
⚙️ Settings
Everything about your line, in plain sections. Change it, save it, done.
Your account
No account connected on this device yet. Claim your free number, or connect with your account key on the Home screen, and your real number, status and balances show here.
Business—
Number—
Number status—
Credits—
Text pack—
Account key on this device ••••
Forgetting removes the key and all loaded account data from this browser. Your account itself stays exactly as it is — reconnect any time with your saved key.
Business profile
My number
No number claimed yet Status: FREE to claim — pick a number and start your 7-day free trial
No number linked yet Link the number customers already call — Alice answers the ones you miss
Show my business number Caller ID on every outgoing call
Ringtone & sound
Vibrate on ring
Notifications
New voicemail alerts
Call summary alerts Ping me when Alice finishes a call
Text message previews Show message text in the alert
Missed-call alerts
Calls
Call forwarding Send calls to another number
Record calls ON — every call is recorded; replay it in Call History, next to the transcript & summary
Block unknown callers No caller ID → straight to Alice / voicemail
Do Not Disturb Silence the line — Alice still answers
Voicemail
Send voicemail as a text Transcript lands in your Messages
Alice — AI receptionist
Alice on duty Answering first, every call
Plan & billing
Plan7-Day Free Trial — 10 calls included
Credits balance—
Ongoing$0 for 7 days · then $11.99/week
TextingFREE — always included
Number statusPREVIEW — free to claim, no activation fee
Start free: number + a 7-day free trial (10 calls included) at $0. After the trial, $11.99/week covers up to 20 calls a week — add-ons on the menu only if you want them.
Your plan & add-ons
Start free either way. Your 7-day free trial includes 10 calls; after that, $11.99/week covers up to 20 calls a week. Texting is always free. Tap a plan to see it in the summary.
NumberNot picked yet — tap Claim
Cost to claim$0 — FREE
Trial included7 days FREE · 10 calls included
Selected plan7-Day Free Trial — $0
Due today$0 — start free
Number statusPREVIEW — free to claim, no activation fee
Your real balances
Loading…
Make her yours: the add-ons — More Calls, Vision 7 Photo Estimates, Mass Texting, Live Transfer & Take Over — live on the Add-On Menu on this page, from $4.99/week. Pick only what your business uses.
🎉 Preview claim complete — and it's free.This is how claiming works in the live product: your number is claimed free, your 7-day free trial starts with 10 calls included, and Alice answers your line. Demo interaction on this preview page — no charge was made, because starting is free.
No activation fee, ever. After your trial: $11.99/week for up to 20 calls a week — add-ons on the menu from $4.99/week, only what you pick. Broadcast text packs: $5 per 100 texts.
Business Internet
Demo preview
Your business number, your card readers, your cameras and your crew all run on your connection. Bundle your business number with business internet — one setup for the whole shop, office or job site.
Xfinity Business Partner offer
Business internet for storefronts, offices and crews — the first partner offer in this bundle. Plans, pricing and availability are set by Xfinity Business on their site.
🔗 Partner link slot — Xfinity Business: the tracked partner link drops in here when the partnership goes live. No link is active yet.
View Partner Offer — Link Coming Soon
More Business Internet Partners Partner offer
Additional business-internet partner offers slot in here as partnerships are signed — same card, same label, no redesign needed.
🔗 Partner link slot — open: reserved for the next partner's tracked link.
Partner Offer — Slot Open
📶 The bundle pitch: claim your business number here, run it on business-grade internet, and Alice answers on a connection that doesn't drop mid-call.
Partner offers are provided by the named provider under their own terms. Partner links activate when each partnership's tracking is connected.
INCOMING CALL · YOUR BUSINESS NUMBER
SR
Sarah R.
(570) 555-0117 · Repeat customer Calling your business number…
Claim FREE · 7-day free trial · 10 calls included
Start with a 7-day free trial. Then $11.99 a week.
Every owner starts the same way: pick a number free and start a 7-day free trial with 10 calls included, with free texting on top. When the trial ends, it's $11.99/week for up to 20 calls a week — and the add-on menu below lets you bolt on only what your business actually uses. One login can hold multiple numbers.
The phone plan · Simple weekly pricing
One week free to prove it. Then $11.99 a week.
No lanes, no counting seconds. Your trial runs 7 days with 10 calls included. After that, $11.99/week puts Alice on your number full-time — up to 20 calls a week: greeting callers by your business name, answering the questions every customer asks, booking appointments, taking messages, dialing out for follow-ups, and texting you the summary after every call. Need more in a week? The add-on menu below has it — tile by tile, only what you use.
Currently selected: 7-Day Free Trial — 10 calls included — free to start; $11.99/week after the trial.
Your trial summary
Business numberNot picked yet — tap Claim
Plan7-Day Free Trial — 10 calls included
Cost to claim$0 — FREE
Trial included7 days FREE · 10 calls included
TextingFREE
Ongoing$0 to start
Due today$0 — start free
Number statusPREVIEW — free to claim
No activation fee and nothing due today. After your 7-day trial: $11.99/week for up to 20 calls a week — add-ons on the menu only if you want them.
Broadcasting beyond your plan? Text packs:
Add-On Menu · Tiles · Pick what you want
Make her yours — one tile at a time.
The base plan covers the line: 7-day free trial, then $11.99/week for up to 20 calls a week. Everything below is optional — bolt on only what your business uses, priced per week. Every tile carries a mini lesson: what the tool does, and how to put it to work in your business. And what Madison keeps free stays free: Spanish answering, call recording and outbound calls are already in the base — no tile, no charge.
More Calls
$9.99/wk
+20 more calls every week — 40 total — for shops whose line rings past the base 20.
📘 MINI LESSON — PUTTING IT TO WORK
Size it to your busiest week, not your average one: storm season, a holiday rush, or one big ad can double your calls — this tile is what keeps Alice answering through it.
Rule of thumb: if two weeks in a row finish near your 20-call cap, add it. One saved job pays for months of this tile.
Turn it on before the rush, not during — add it the week you launch an offer, list a big job, or send a second crew out.
Vision 7 Photo Estimates
$9.99/wk
A customer texts a photo of the job; Alice drafts the estimate from your rates — you approve it before it goes out.
📘 MINI LESSON — PUTTING IT TO WORK
Load your real rates once — labor, materials, trip charge. Alice drafts from your numbers only; she never invents a price, and nothing sends until you approve it.
Teach customers the three-photo habit: one wide shot of the whole job, one close-up of the problem, one of anything hidden — under the sink, behind the panel. Three good photos make a draft you can trust.
Send the draft while you're still on the other job. A same-hour estimate beats a cheaper one that lands tomorrow.
Mass Texting
$4.99/wk
Text your whole customer list at once from your business number — 100 broadcast texts included every week.
📘 MINI LESSON — PUTTING IT TO WORK
Send mid-morning on a weekday, when owners are planning their day — not at night, and not on a Sunday.
One text, one job: name the offer, the deadline, and the reply. “Friday slots are open — reply YES and we'll hold yours.” If it needs a paragraph, it's a call, not a text.
The mistake to avoid: blasting people who never agreed to hear from you. Text customers who know you and said yes — that's what keeps your number trusted, and legal. Running a big week? Extra packs stay $5 per 100 texts.
Live Transfer & Take Over
$4.99/wk
Alice hands a live call straight to your cell with the summary in your ear first — and you can pull any call she's on over to you, mid-call.
📘 MINI LESSON — PUTTING IT TO WORK
Write your hand-off list before the first call: a caller asking for the owner, a job over your price line, or anyone upset. Decide the list once and Alice follows it every time.
You never walk in cold: Alice whispers the caller's name, the job, and what's been said before she connects you.
Use Take Over when you hear a job getting big. Alice steps back, keeps taking notes, and still sends you the summary when you hang up.
Base — Alice Phone (after your free trial)$11.99/wk
Your add-onsNone yet — the base covers most shops
Your week$11.99/wk
Pick your tiles now; add-ons switch on when your line activates. Your number is not live yet — it turns on at launch. Claiming today saves it for you, and the demo line is live right now.
Already have a number?
Keep your number. Link it — Alice answers the calls you miss.
If your customers already call your cell, don't retrain them. Link that number to your Alice line: your phone rings first, and the calls you can't take forward to Alice — she answers, takes the message, and texts you the summary. No porting, and you can switch it off any time.
The honest comparison
Your personal number vs. your business line + Alice
📱 Personal Number Only
✕ Customers call & text your private number — it's out there forever
✕ On a job? The call rings out — and that job goes to the next company
✕ Spam, customers, and family all in one thread, at all hours
✕ No summary, no record — “who called Tuesday?” is a guess
✕ Change your number someday? Every customer loses you
📞 Business Number + Alice
✓ One professional number for the business — personal stays private
✓ Free to start: number free, 7-day trial with 10 calls included, texting free
✓ Alice answers when you can't — greetings, questions, messages
✓ You still call & text out on it yourself, any time — and with the Take Over add-on, you can jump into her calls live
✓ A written summary lands on your phone after every call
✓ Every call is recorded — replay exactly what was said, any time
✓ One broadcast text reaches your whole customer list at once — $5 per 100 texts
✓ Team lines, spam shield & after-hours mode built in
📅
TodayToday's Second Line Daily
A fresh note for business owners lands here every day.
Yes — claiming your number is free. Signup starts your 7-day free trial with 10 calls included — real calls on your real number, at $0. Texting is free too. There is no activation fee. This page is an interactive preview of that claim flow — the live Alice line itself answers now at (272) 447-0013.
How does the free trial work?
Claiming your number starts a 7-day free trial with 10 calls included — real calls on your real number, with Alice answering. When the trial ends, your plan continues at $11.99/week for up to 20 calls a week, unless you cancel. Texting never counts against your calls; it's free.
What happens when I reach my 20 calls in a week?
Your week includes up to 20 calls. If your line rings more than that, add More Calls from the add-on menu — +20 calls a week for $9.99/week. Add it for your busy season, drop it when things quiet down: the menu is yours to size, week by week.
Can one login hold more than one number?
Yes. One login can hold multiple numbers — claim a second number for another crew, another service area, or another business, free to claim the same way.
Do I need a second phone?
No. Your business number lives in the app on the phone you already carry. One device, two numbers — and the Command Bar at the bottom keeps calls, texts, contacts, voicemail and settings one tap away.
Can I still answer and call myself?
Yes — voice calling is core. Call out and your customers see the business number. Take any call yourself with mute, speaker, hold, transfer and record. Alice covers the calls you can't get to — or answers first, every time, if you set her to.
Can I take over a call Alice is handling?
Yes — with the Live Transfer & Take Over add-on, $4.99 a week. While Alice is on a live call, tap Take Over and you're talking to the customer yourself — Alice steps back, keeps taking notes, and still sends you the summary after. No dropped call, no awkward handoff.
Can Alice call out, and transfer calls?
Yes. Alice can dial out herself from your business number — reminder calls, quote follow-ups, “we're on our way” calls. And any live call can be transferred to a human (you or a crew member) or to another AI, right from the in-call controls.
What does Alice do on a call?
She greets the caller with your business name, answers the everyday questions (hours, service area, pricing basics you give her), takes a message with a callback number, and sends you a summary right after she hangs up. You control her greeting and when she picks up in her settings.
Can I text my whole customer list at once?
Yes — that's Broadcast. Pick your recipients from your contacts, write one message, and it goes out to everyone from your business number; replies land back in your Messages like a normal text. Broadcasts run on text packs: $5 per 100 texts — buy a pack whenever you need one. Your regular one-to-one texting stays free. Broadcasts send from your registered business number, and standard 10DLC registration applies.
How do I connect my own contacts for Broadcast?
Once you've claimed your number, open Contacts → Connect contacts. On Android Chrome, Connect phone contacts opens your phone's own contact picker — you choose exactly who to share, and nothing is read silently. On desktop and iPhone, where that picker isn't available, import a CSV or vCard (.vcf) file exported from Google Contacts or iPhone Contacts instead — you review the list before anything saves, and you can always add a contact manually. Imports save to your account; if a save can't reach the server, they stay on your device, labelled “On this device — will sync to your account,” so an import is never lost. In Broadcast, your saved contacts appear in the recipient picker with checkboxes and select-all — pasted numbers remain the alternative.
Are calls on my line recorded?
Yes — every call on your business number is recorded for you, whether you answered it, Alice answered it, or you took over mid-call. Find the recording in Call History, with a play button right next to the call's transcript and summary, so you can replay exactly what was said instead of relying on memory.
