AI Legal Intake Receptionist: Alice Answers, Collects, and Books Consultations
An ai legal intake receptionist earns its keep in the first five minutes: a prospective client who reaches your firm's page with a problem wants to be answered, understood, and given a next step — not sent to voicemail. Alice is the intake desk on your firm's own page. She answers prospective clients, collects their details in an orderly way, books consultations, and follows up — the front end of automated client onboarding for law firms, without pretending to be a lawyer.
What Alice does at legal intake
- Answers prospective clients on your firm's own page — practice areas, office hours, where you are, and how your consultation process works — from the information your firm gives her.
- Collects intake details, in order — name, contact information, the type of matter in the prospective client's own words, and preferred consultation times — so no enquiry arrives as a half-finished voicemail.
- Books consultations into your booking flow and puts the completed intake in your lead inbox, ready for your team to review.
- Follows up with prospective clients who started an intake and did not finish booking, while the matter is still fresh.
- Answers in Spanish as well as English — bilingual answering is included, so a Spanish-speaking prospective client can complete intake in Spanish.
Alice's office on your page works around the clock, including evenings and weekends, when many people finally deal with the legal problem they have been putting off. Your attorneys still decide which matters to take — Alice simply makes sure the enquiry is answered and organised before it reaches them.
What Alice does not do — stated plainly
Alice gives no legal advice, ever. She does not evaluate cases, predict outcomes, quote legal fees, or run conflict checks — she has no conflict-check capability, and your firm runs its own checks on the details she collects, exactly as it does today. Booking a consultation through Alice does not create an attorney-client relationship; it creates an intake your firm reviews. Anyone describing an emergency should be directed to emergency services, not to an intake form.
What it costs — published, not hidden
Founding membership: $49/mo. Individual AI agents: $29–$50/mo each. Optional one-time Done-For-You Setup: $1,500. Founding guarantee: 10 leads in 60 days or we work free. Spanish-language answering is included in Alice, not a higher tier. Full details are on the pricing page, and you can size up what missed enquiries may be costing you on the Receptionist Cost Calculator.
The live demo shows the same answering, collecting, and booking flow running for a working trade business — Alice's intake flow works the same way on a law firm's page, with your firm's questions. “Intake is where a firm wins or loses the client before anyone says a word about the law. Alice just makes sure nobody is lost to a ringing phone.” — Madison Hoskins, Founder, Alice AI Office Hub
Frequently asked questions
Does Alice give legal advice?
No. Alice never gives legal advice, never evaluates a case, and never predicts outcomes. She answers general questions about the firm from the firm's own information, collects a prospective client's details, and books a consultation. An attorney decides everything after that.
Does Alice run conflict checks?
No. Alice does not run conflict checks and has no conflict-check capability. She collects the names and details your firm asks for at intake, and your firm runs its own conflict check before any consultation, the same as it does today.
Does booking a consultation create an attorney-client relationship?
No. A consultation booked through Alice is a request your firm reviews and accepts or declines. Nothing Alice says or collects creates an attorney-client relationship, and the intake makes that clear to the prospective client.
What information does Alice collect at intake?
Only what your firm chooses: the prospective client's name, contact details, the type of matter in their own words, and preferred consultation times. The details land in your lead inbox for your team to review, run your own checks, and follow up.
What does it cost?
Founding membership is $49/mo. Individual AI agents run $29–$50/mo each, and the optional one-time Done-For-You Setup is $1,500. Founding membership carries the guarantee: 10 leads in 60 days or we work free. Spanish-language answering is included.