AI Receptionist for Property Management: Alice Answers Tenants and Prospects
An ai receptionist for property management has two jobs that never stop: tenants with a problem, and prospects looking for a home. Alice lives on your management page and handles both — answering questions, collecting complete details, and booking the next step. Her automated tenant maintenance request intake turns a dribble of short texts and missed calls into one complete request you can act on, and her leasing answers keep a good prospect from drifting to the next listing.
What Alice does for a property manager
- Collects maintenance requests properly — what is wrong, which property and unit, how urgent it feels, photos if the tenant wants to add them, and when someone can get in — then puts the complete request in your inbox.
- Answers tenant questions on your page — how to request maintenance, who to contact, and the everyday information you give her — so routine questions stop interrupting your day.
- Answers leasing questions and books showings — owners looking for an ai leasing agent phone assistant usually want one thing: no prospect lost because a question went unanswered. Alice covers those leasing questions on your page and in chat, collects the prospect's details, and books the showing into your booking flow.
- Follows up — a prospect who asked about a home and went quiet gets a follow-up, and an unfinished maintenance request gets completed instead of forgotten.
- Answers in Spanish as well as English — bilingual answering is included, for tenants and leasing prospects alike.
Alice's office on your page works around the clock, which matters when a tenant discovers a leak at 9 p.m. or a prospect browses homes on a Sunday. You still make every decision — repairs, approvals, leasing — Alice makes sure the request in front of you is complete.
What Alice does not do — stated plainly
Alice is an intake and answering assistant, not an emergency service and not your maintenance crew. She collects and flags requests with the urgency the tenant describes; she does not dispatch trades, approve repairs or spending, or make leasing decisions. For anything dangerous — fire, flooding, no heat in winter — tenants should call emergency services or your emergency line first, and your page should say so.
What it costs — published, not hidden
Founding membership: $49/mo. Individual AI agents: $29–$50/mo each. Optional one-time Done-For-You Setup: $1,500. Founding guarantee: 10 leads in 60 days or we work free. Spanish-language answering is included in Alice, not a higher tier. Full details are on the pricing page, and you can size up what missed enquiries may be costing you on the Receptionist Cost Calculator.
The live demo shows the same answering, collecting, and booking flow running for a working business — on a management page, Alice runs it with your properties, your instructions, and your tenants. “A manager's phone never stops. Alice makes sure every one of those interruptions arrives as a complete request instead of a mystery.” — Madison Hoskins, Founder, Alice AI Office Hub
Frequently asked questions
How does maintenance request intake work?
A tenant describes the problem on your page or in chat — what is wrong, which unit, how urgent it feels, and when someone can get in. Alice collects those details into a complete request in your inbox, so you are not rebuilding the story from three short texts. Your team or your trades still decide, schedule, and do the work.
What happens with a real emergency, like a burst pipe or no heat?
Alice collects and flags the request with the urgency the tenant describes, using the instructions you give her. She is not an emergency service: for anything dangerous, tenants should call emergency services or your emergency line first. Alice's job is to make sure the request is complete and in front of you fast, not to dispatch help herself.
Can Alice answer leasing questions?
Yes — on your page and in chat. Alice answers leasing questions from your own information (available homes, rent, deposits, viewing times), collects an applicant's details, and books showings into your booking flow. She assists the leasing conversation; you make every leasing decision.
Can one Alice page cover several properties?
Yes. Your page can carry the properties and units you manage, with the services, areas, and instructions you set. Each enquiry arrives labelled with the property and the details Alice collected, so a maintenance request for one building never gets mixed up with a leasing enquiry for another.
What does it cost?
Founding membership is $49/mo. Individual AI agents run $29–$50/mo each, and the optional one-time Done-For-You Setup is $1,500. Founding membership carries the guarantee: 10 leads in 60 days or we work free. Spanish-language answering is included — useful for both tenants and leasing prospects.